HIMSS 2023: Answering Healthcare Providers' Biggest IT Concerns
Jeffery Bunch • Sevice Sales Executive
As managed service providers (MSPs), we know how hospitals and healthcare providers can save money and improve service by outsourcing specific IT functions. Last week we attended the 2023 HIMMS Global Health Conference & Exhibition in Chicago, and hearing from the healthcare professionals and other attendees helped us better understand the top IT priorities for healthcare providers in 2023.
Since then, we've had time to reflect and analyze what we learned. Given our understanding of the macro and microenvironments affecting the healthcare industry, including the current economic climate, we were not surprised by many of the conversations we had or the concerns raised by conference attendees.
In fact, their top three concerns mirror those of other industries, and fortunately, they are areas where a good MSP can help.
Improving Operational Efficiency
Improved patient care, shorter wait times, and helping reduce staff stress and burnout are major areas where MSPs, like Compucom, can assist providers.
By offering workplace technology assessments, expert solution design, and IT staffing services, we can help create a more streamlined and efficient workplace.
Having the Right IT Resources to Meet Technology Initiatives
New technologies are often the linchpin for many new initiatives in the healthcare industry. When beginning digital innovation or transformation projects, MSPs can provide the knowledge and expertise providers need. We understand how technology and technology support can improve your workplace and your employees’ workday.
From providing the latest technologies for improving patient outcomes to helping implement technology initiatives that optimize patient care and streamline processes, MSPs are there to help you find the technology solutions to help you do what you do best, patient care.
In the end, budgets control much of what can be done. And while IT outsourcing may not seem an obvious priority for spending, in the long term, an experienced and trusted MSP who offers the full breadth of hardware solutions, managed services, and professional services can be a valuable tool for hospitals looking to save money and improve IT services for patients and staff.
For example, IT outsourcing and IT staffing can help hospitals save money by providing services at a lower cost than hiring and training in-house staff. MSPs can also provide access to IT specialization and expertise that you may need in-house, leading to cost savings by avoiding the need to hire and train new staff.
Technology, Patient Experience, and a Strategic Partner
Our experience at HIMSS was amazing. We connected with old friends and made new ones. Through our many discussions with attendees, we were able to better understand what the healthcare industry and providers are facing today and in the coming years. At the same time, we were able to speak directly to key decision-makers about some of what we bring to the table as a strategic IT partner:
- Improved efficiencies
- The right IT resources
- Cost savings opportunities
- An optimized digital employee and patient experience
As a leader in IT-managed services, we work with you to provide services that are focused on worker and patient needs, and we provide 24/7 support to ensure that your patients receive the care they need when they need it.
To us, it's about more than access to specialized expertise and technology, streamlined processes, and improved business outcomes. It's about helping you provide better technology experiences for your staff, reduce wait times, and improve patient care.